Biography

Dr. Zhu holds a DBA in Operations Management from Cleveland State University and an MBA from Ashland University. Prior to joining Rowan in 2000, she taught at Christopher Newport University. Dr. Zhu teaches Operations Management, Decision-Making Tools for Managers, Business Statistics, and Quality Management.  Her research interests include assurance of learning and the impact of information technology on customer services and service quality.

Education

• D.B.A., Production/Operations Management, Cleveland State University
• M.B.A., Ashland University